In a tough year for the hospitality industry, more people have turned to takeaways, deliveries and fast food. The COVID-19 pandemic has forced chains to rethink their branch layouts with more space for pick-up and contactless ordering, while some are unveiling dramatic new designs. Menus are being revamped too, with growing trends towards plant-based options and upgraded, more gourmet foods. Here’s what we can expect from fast food chains large and small in 2021 and beyond.